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The best way to reach us is the contact form on this page. A person reads every message. Write to us about:

  • Corrections. Tell us the page and what's wrong, whether it's an ingredient, a shade count, a price or a quote. Our corrections policy explains what happens next.
  • Product suggestions. Name the product and where it's sold, such as Amazon, TikTok Shop, Sephora or the brand's own store, and we'll consider it for review.
  • Press. Questions about the site, our methodology or our data.
  • Brands. Send ingredient-list updates, reformulations, new shades, new releases or corrections. We don't sell reviews, scores, badges or placement, and joining a brand's affiliate program doesn't change a score. Our editorial standards explain why.
  • Creators. If we feature your video or quote your post and you'd like it removed, tell us where and we'll take it down.
  • Your data. Requests to see, correct or delete your account or other information.
  • Accessibility. Anything on the site that's hard to use.

If you're writing about a specific product, include a link to its page so we can find it quickly.

We can't give personal medical advice. If you're having a reaction to a product, stop using it, and for anything severe or lasting, contact a dermatologist or other health professional.

We aim to reply within three business days. Corrections and privacy requests get priority.

  • A human replies

    Usually within three business days — faster for corrections.

  • Brands, read this

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